Cisco Exam 500-445 Topic 6 Question 44 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 44
Topic #: 6

Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)

ACCE scripting for chat and email needs to be configured before configuring ECE SSO.

BSS0 for CCE is enabled by default, so no configuration is needed in CCE before agent SSO for ECE works.

CSS0 is enabled by default; no configuration is necessary.

DThe SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.

EECE should be integrated with PCCE and the SPOG.

F$S0 for CCE needs to be configured before agent SSO for ECE will work.

Show Suggested Answer

Suggested Answer: D, E, F

In order to implement Agent Single Sign-on in the ECE/CCE environment, the SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations. Additionally, ECE should be integrated with PCCE and the SPOG, and SS0 for CCE needs to be configured before agent SSO for ECE will work.

by Lisbeth at Sep 18, 2024, 02:45 PM

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Nu

2 months ago

Hmm, I'm not sure about the correct answer, but I do know that any SSO implementation requires a lot of careful configuration. Hopefully, the IT team has their coffee ready!

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Malcom

1 months ago

E) ECE should be integrated with PCCE and the SPOG.

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Annette

1 months ago

D) The SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.

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Haydee

2 months ago

A) CCE scripting for chat and email needs to be configured before configuring ECE SSO.

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Lou

2 months ago

I'm not sure about option B and C. I think SSO needs to be configured specifically for agent SSO in ECE/CCE environment.

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Hui

2 months ago

I agree with Lizbeth. Configuring CCE scripting, importing SSL certificate, and integrating ECE with PCCE and SPOG are essential for SSO.

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Lizbeth

2 months ago

I think option A, D, and E are the correct configuration requirements for Agent Single Sign-on.

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Leslie

3 months ago

This question is a real brain-teaser! I'm torn between A, D, and F. Guess I'll have to do some more research on this one.

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Elmira

3 months ago

I would go with A, C, and D. The CCE scripting and SSL certificate configuration are essential for implementing Agent SSO in the ECE/CCE environment.

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Kina

2 months ago

Ayesha: Definitely, without those configurations, the SSO implementation won't work smoothly.

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Ayesha

2 months ago

Mitsue: I agree, those are the key configuration requirements for Agent SSO in ECE/CCE environment.

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Mitsue

2 months ago

D) The SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.

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Timothy

2 months ago

A) CCE scripting for chat and email needs to be configured before configuring ECE SSO.

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Jarod

3 months ago

Option D seems the most logical choice. You need to import the SSL certificate to the ECE servers for the SSO to work properly.

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Vanna

2 months ago

Yes, that's correct. It's an important step in the configuration process for Agent Single Sign-on.

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Jerry

3 months ago

Option D seems the most logical choice. You need to import the SSL certificate to the ECE servers for the SSO to work properly.

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