Cisco Exam 500-445 Topic 8 Question 10 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 10
Topic #: 8

[All 500-445 Questions]

What are three reasons aliases cannot be deleted? (Choose three.)

AIt ts used in an inbound workflow.

BIt is configured as the default alias.

Clt is associated with the users.

DIt is associated with a retriever instance.

Eit is associated with a queue.

Fit is associated with the mail server.

Show Suggested Answer

Suggested Answer: A, C, E

Aliases cannot be deleted because they are used in an inbound workflow, associated with the users, or associated with a queue. They may also be configured as the default alias or associated with a retriever instance or mail server, but these are not reasons why they cannot be deleted.

3. If an alias is used in an inbound workflow, it cannot be deleted until it is removed from the workflow. C. If an alias is associated with a user, it cannot be deleted until it is unassigned from the user. E. If an alias is associated with a queue, it cannot be deleted until it is removed from the queue.

You can refer to the following URLs for more details: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/enterprise-chat-and-email/11_5_1/administrator/guide/Cisco_Enterprise_Chat_and_Email_Administrator_Guide_11_5_1/b_Enterprise_Chat_and_Email_Administrator_Guide_11_5_1_chapter_0103.html

by Youlanda at Feb 07, 2023, 07:03 PM

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