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Cisco Exam 500-445 Topic 9 Question 40 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 40
Topic #: 9

[All 500-445 Questions]

Which User objects in Enterprise Chat and Email are mapped in UCCE?

AAgent, Supervisor

BAgent

CSupervisor, Administrator

DAgent, Supervisor, Administrator

Show Suggested Answer

Suggested Answer: D

In Enterprise Chat and Email (ECE), the Agent, Supervisor, and Administrator user objects are mapped in Cisco Unified Contact Center Enterprise (UCCE). This allows UCCE to access the data and information associated with ECE users and use it for reporting and analytics.

by Ivan at Aug 25, 2024, 05:17 AM

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Raul

15 days ago

I believe it's C) Supervisor, Administrator, because they are the ones managing the system.

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Corrina

16 days ago

D seems like the most comprehensive answer. Can't go wrong with that one.

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Lawrence

5 hours ago

I think D is the best option here.

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Sena

6 days ago

Yeah, D seems like the safest choice.

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Jacklyn

8 days ago

I agree, D covers all the bases.

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Lashandra

20 days ago

I'm not sure, but I think it might be A) Agent, Supervisor.

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Gertude

22 days ago

Haha, I bet the Administrator user is the one who always forgets their password and keeps bothering the IT team.

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Dorthy

13 days ago

Yeah, they probably have the most trouble with their login credentials.

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Tyisha

17 days ago

I think the Administrator user is the one who always forgets their password and bothers the IT team.

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Veronique

25 days ago

I agree with Olga, because all three roles are important in UCCE.

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Daniel

29 days ago

Option A is too restrictive, UCCE definitely maps more than just Agent and Supervisor.

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Deeanna

14 days ago

D) Agent, Supervisor, Administrator

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Buddy

22 days ago

A) Agent, Supervisor

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Olga

1 months ago

I think it's D) Agent, Supervisor, Administrator.

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Francesco

1 months ago

I think the correct answer is D. Agent, Supervisor, Administrator are all mapped in UCCE.

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Juliann

12 days ago

Yes, D is the right choice. Agent, Supervisor, and Administrator are all mapped in UCCE.

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Noelia

19 days ago

I think it's D too, all three roles are mapped in UCCE.

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Carey

27 days ago

I agree with you, D seems to be the correct answer.

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