Cisco Exam 600-455 Topic 1 Question 23 Discussion

Actual exam question for Cisco's 600-455 exam

Question #: 23
Topic #: 1

The Cisco Finesse supervisor features extend the agent desktop with additional gadgets. Which three additional features are provided? (Choose three.)

Ateam performance gadget to view agent status

Bqueue statistics gadget to view queue (skill group) statistics for the supervisor's queues

CCisco Unified Communications Manager Remote Silent Monitoring

Dbarge-in and intercept

Egadget to park calls

Ftranscoder gadget for recording

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Suggested Answer: A, B, D

by Fabiola at May 07, 2022, 04:30 AM

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