Cisco Exam 600-460 Topic 1 Question 7 Discussion

Actual exam question for Cisco's 600-460 exam

Question #: 7
Topic #: 1

Which three statements about Multi Line Agent mode in a Cisco Unified Contact Center Enterprise deployment are true? (Choose three.)

AIt monitors and reports calls on all lines on the phone.

BAllows Unified CCE to support Join Across Line and Direct Transfer Across Line features on the phone.

CIt monitors and reports of calls on only one line on the phone.

DIt requires a busy trigger of 2 (call waiting), although calls cannot be forwarded to other extensions on the phone when busy.

EIt requires a maximum of two call appearances.

FShared lines are supported on ACD lines but not on non-ACD lines.

GCall Park is supported on ACD and non-ACD lines.

Show Suggested Answer

Suggested Answer: A, B, E

by Viola at May 03, 2022, 04:09 AM

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