Cisco Exam 700-695 Topic 4 Question 11 Discussion

Actual exam question for Cisco's 700-695 exam

Question #: 11
Topic #: 4

[All 700-695 Questions]

Which announcements are available in a Webex Calling call queue?

Awelcome, hold, queued, overflow

Bgreetings, wait, comfort, pause, overflow

Cwelcome, wait, comfort, hold, overflow

Dgreetings, pause, wait, overflow

Show Suggested Answer

Suggested Answer: A

In Webex Calling call queues, the available announcements include:

Welcome: An initial greeting message that plays when a call is placed in the queue.

Hold: A message or music played while the caller is on hold.

Queued: A message indicating the caller's position in the queue.

Overflow: A message that plays when the call queue reaches its maximum capacity and the call cannot be queued.

Cisco Reference

The Webex Calling call queue feature documentation describes the different types of announcements available within call queues.

by Tarra at Oct 23, 2024, 12:00 AM

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Ammie

18 days ago

I don't know, man. These announcements sound like the setup for a bad joke. 'A Webex Calling call queue walks into a bar...'

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Catalina

21 days ago

These options are making me feel 'queued' up. I'll just 'welcome' the correct answer, which is C.

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Lorean

25 days ago

This is a real 'hold' up! I need to 'overflow' with information to answer this. I think C is the way to go.

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Carmen

5 days ago

I think C is the best choice too, it covers all the necessary announcements.

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Brandee

14 days ago

I agree, C sounds like the most comprehensive option.

upvoted 0 times

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1 months ago

I think the answer is C) welcome, wait, comfort, hold, overflow.

upvoted 0 times

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