Cisco Exam 820-605 Topic 11 Question 41 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 41
Topic #: 11

A customer wants to deploy new technology. The Customer Success Manager is concerned the customer is not ready to adopt the solution. Which steps with the Project and Operations teams ensure a successful adoption?

AConduct an end-user assessment, determine gaps, and suggest appropriate training for all users of the new technology.

BAssign internal resources to develop and deliver training to the customer's IT staff to ensure the project is successful.

CComplete a knowledge assessment of the Project and Operations teams, determine gaps, and develop a training plan.

DResearch the best training available for this new technology and ensure as many IT staff as possible attend the training.

Show Suggested Answer

Suggested Answer: A

by Jade at May 07, 2022, 10:33 PM

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