Cisco Exam 820-605 Topic 6 Question 18 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 18
Topic #: 6

A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the Customer Success Manager address the one solution that has not been fully enabled?

AContact the services team and request that they reach out to the customer to address the solution

BMake the renewals manager aware that the one solution is not fully implemented but the other two are fine

CInvestigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue

DNo action is needed because the customer will probably renew and you can address the issue after the renewal

Show Suggested Answer

Suggested Answer: B

by Eladia at May 08, 2022, 06:07 AM

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