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Cisco 500-443 Exam Questions

Exam Name: Advanced Administration and Reporting of Contact Center Enterprise
Exam Code: 500-443 CCEAAR
Related Certification(s):
  • Cisco Advanced Unified Contact Center Enterprise Specialization requirements for Deployment Engineers Certifications
  • Cisco Channel Partner Program Certifications
Certification Provider: Cisco
Actual Exam Duration: 90 Minutes
Number of 500-443 practice questions in our database: 60 (updated: Dec. 06, 2024)
Expected 500-443 Exam Topics, as suggested by Cisco :
  • Topic 1: Utilize CUIC administration and operations console/ Understand PCCE protocols
  • Topic 2: Understand CCE Data Exchange/ Utilize CUIC customization report
  • Topic 3: CUCM Initiated Call Flows/ Advanced Scripting and Data Exchange
  • Topic 4: Implement mobile agents/ Understand CUIC foundations
  • Topic 5: Describe Call Studio Scripting/ Understand architecture and components
  • Topic 6: Utilize CVP Call Flow models/ Describe CUIC attributes
  • Topic 7: Explain PCCE call flow/ Implement Bulk import tool
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Malissa

6 days ago
Glad to report that I passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam. The Pass4Success practice questions were very helpful. One question that puzzled me was about CUCM initiated call flows, specifically the configuration of SIP trunks. Even though I was unsure, I still passed.
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Janey

7 days ago
Just passed! Make sure you understand Live Data implementation. I had to answer questions about configuring and troubleshooting Live Data reports and gadgets.
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Mariko

17 days ago
Grateful for Pass4Success! Their practice tests were crucial for my Cisco exam success.
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Frankie

20 days ago
I successfully passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam, and the Pass4Success practice questions were crucial. There was a difficult question on tools, asking about the use of RTMT for monitoring system performance. I wasn't sure of the exact answer but managed to pass.
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Laticia

22 days ago
Hint: Study the integration between Unified CCE and third-party applications. The exam might ask about configuring CTI Server for external application connectivity.
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Glenna

1 months ago
Excited to share that I passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam. The Pass4Success practice questions were a big help. One question that caught me off guard was about the overview of the system, specifically the architecture of the Contact Center Enterprise solution. Despite my hesitation, I passed.
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Katie

1 months ago
Thanks to Pass4Success, I aced the exam! Be prepared for scenarios involving the deployment and configuration of Cisco Finesse desktop. You may need to troubleshoot agent desktop connectivity issues.
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Laticia

2 months ago
Cisco certification in the bag! Pass4Success made it possible with their relevant exam questions.
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Karan

2 months ago
I am thrilled to announce that I passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam. Thanks to Pass4Success practice questions, I was well-prepared. There was a tough question on reporting, asking how to generate custom reports using CUIC. I wasn't completely confident but still passed.
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Carmen

2 months ago
Don't forget about security aspects. I encountered questions on configuring and managing role-based access control (RBAC) for different user types in the contact center environment.
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Anastacia

2 months ago
Happy to share that I passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam. The Pass4Success practice questions were invaluable. One challenging question was about advanced configuration, specifically how to set up precision routing for different skill groups. I had some doubts but succeeded in the end.
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Adelina

2 months ago
Passed my exam yesterday! Pay attention to Unified CCE scripting elements. You might need to analyze a script and identify errors or suggest improvements for call flow optimization.
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Alberto

3 months ago
Aced the Contact Center Enterprise exam! Thanks to Pass4Success for the quick and effective prep materials.
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Ludivina

3 months ago
Just cleared the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam! The Pass4Success practice questions were instrumental. There was a tricky question on advanced scripting and data exchange, asking about the best method to integrate external databases using SQL queries. I wasn't entirely sure but still made it through.
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Adolph

3 months ago
Hint: Study the process of creating and customizing CUIC reports. The exam may ask you to identify steps in the report creation workflow or troubleshoot common reporting issues.
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Corinne

3 months ago
I recently passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam, and I must say, the Pass4Success practice questions were a great help. One question that stumped me was about configuring CUCM initiated call flows, specifically how to handle call routing in a multi-cluster environment. Despite my uncertainty, I managed to pass.
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Lavelle

3 months ago
Just passed the Cisco Certified: Advanced Administration and Reporting of Contact Center Enterprise exam! Thanks to Pass4Success for their spot-on practice questions. Be ready for questions on configuring Cisco Unified Intelligence Center (CUIC) dashboards and reports.
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Maurine

3 months ago
Just passed the Cisco Advanced Admin exam! Pass4Success was a lifesaver with their spot-on practice questions.
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Linette

4 months ago
Passing the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam was a great achievement for me, and I attribute my success to using Pass4Success practice questions. The exam covered topics such as understanding PCCE protocols and utilizing CUIC customization report. One question that I found tricky was related to CCE Data Exchange, but I was able to pass the exam despite my uncertainty.
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Loren

5 months ago
My exam experience was successful as I passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam with the assistance of Pass4Success practice questions. The exam included topics like understanding CCE Data Exchange and utilizing CUIC customization report. I remember a question on CUIC administration and operations console that I found challenging, but I still managed to pass the exam.
upvoted 0 times
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Margurite

6 months ago
Successfully certified in Cisco Advanced CCE! Pass4Success's exam questions were a lifesaver. Couldn't have done it without them!
upvoted 0 times
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Novella

6 months ago
I recently passed the Cisco Advanced Administration and Reporting of Contact Center Enterprise exam with the help of Pass4Success practice questions. The exam covered topics such as utilizing CUIC administration and operations console and understanding CCE Data Exchange. One question that stood out to me was related to PCCE protocols, and although I was unsure of the answer, I managed to pass the exam.
upvoted 0 times
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Marleen

6 months ago
Pass4Success made my Cisco Advanced CCE certification a breeze. Their questions were incredibly relevant. Thank you!
upvoted 0 times
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Gabriele

6 months ago
Passed the Cisco CCE exam with flying colors! Pass4Success's questions were invaluable for my last-minute prep.
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Amber

6 months ago
Just passed the Cisco Advanced CCE exam! Pass4Success's questions were spot-on, saving me weeks of prep time. Thanks!
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Nidia

6 months ago
Another important area was troubleshooting Contact Center Enterprise components. Be prepared for questions that test your ability to identify and resolve issues in various subsystems. Focus on studying common error scenarios and the steps to diagnose and fix them across the CCE ecosystem.
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Micaela

7 months ago
Aced the Cisco CCE exam! Pass4Success's materials were crucial for my quick preparation. Grateful for their help!
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Free Cisco 500-443 Exam Actual Questions

Note: Premium Questions for 500-443 were last updated On Dec. 06, 2024 (see below)

Question #1

What is the URL to access VVB Admin?

Reveal Solution Hide Solution
Correct Answer: C

Question #2

What are two descriptions for JNDI? (Choose two.)

Reveal Solution Hide Solution
Correct Answer: B, E

JNDI is designed to be independent of any specific directory service implementation so a variety of directories can be accessed, such as LDAP, NDS, or DNS. E JNDI is an API that provides naming and directory functionality to applications, such as looking up objects by name, binding objects to names, and creating and destroying naming contexts. Reference = [Java Naming and Directory Interface (JNDI) Overview]


Question #3

What is the first step for CCE to dynamically allocate a label?

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Correct Answer: C

The first step for CCE to dynamically allocate a label is an agent needs to log in, as this triggers the Agent PG to send a label request message to the Router. The Router then assigns a label from the available pool and sends it back to the Agent PG. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 13

According to the Scripting and Media Routing Guide for Cisco Unified ICM/Contact Center Enterprise, Release 12.5 (1) and 12.5 (2), dynamic labels are expressions that the CallRouter processes in real time, converting an expression into a character string that is then returned to the routing client as a label1. Dynamic labels are useful for routing calls to agents based on their current location, availability, or skill level.For CCE to dynamically allocate a label, an agent needs to log in and register with the system, so that the CallRouter can access the agent's information and use it in the dynamic label expression1. The other options are not correct, because they are not related to dynamic label allocation.The WB ermine service is a web service that provides access to the configuration data of the system2.The Dialer is a component that enables outbound dialing campaigns3.The CVP Call service is a service that handles call control and voice processing for calls that use Unified CVP3.


1: Cisco Packaged Contact Center Enterprise Features Guide, Release 12.0 (1)

2: Cisco Packaged Contact Center Enterprise Administration and Configuration Guide, Release 12.0 (1)

3: Scripting and Media Routing Guide for Cisco Unified ICM/Contact Center Enterprise, Release 12.5 (1) and 12.5 (2) - Dynamic Labels

Question #4

What is the purpose of the SMTP setting in the CUIC administrator web page?

Reveal Solution Hide Solution
Correct Answer: C

The purpose of the SMTP setting in the CUIC administrator web page is to only configure the email server used to email scheduled reports, as it specifies the host name, port number, user name, password, and sender address of the SMTP server. Reference = [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 10


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