CompTIA Exam 220-1101 Topic 1 Question 25 Discussion

Actual exam question for CompTIA's 220-1101 exam

Question #: 25
Topic #: 1

A technician has been called into a conference room to help with a video call setup. The user is unable to get the laptop screen to mirror to the in-room television. The technician confirms that the appropriate HDMI cable is plugged into the user's computer and the TV has a blinking logo on the screen Which of the following is most likely causing the issue?

AThe user's laptop does not support screen mirroring

BThe television does not support screen mirroring

CThe wrong input is selected on the television.

DThe user does not have Bluetooth enabled on the laptop.

EThe television has a defective A/C adapter cable.

Show Suggested Answer

Suggested Answer: C

When a laptop screen fails to mirror to a television despite being correctly connected via an HDMI cable, a common issue is that the television is set to the wrong input source. Modern televisions have multiple input options (e.g., HDMI 1, HDMI 2, AV, etc.), and selecting the correct input that corresponds to the port the HDMI cable is connected to is essential for displaying the laptop's screen. The blinking logo on the TV screen typically indicates that the TV is functioning but not receiving a signal from the selected input source. Changing the TV's input to the correct HDMI port should resolve the issue and allow the laptop screen to mirror onto the TV. Reference: Hardware 1101.docx, 'Connecting External Displays' section.

by Arlene at Feb 14, 2024, 03:29 AM

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Brock

6 months ago

I think we should check if the laptop actually supports screen mirroring first.

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Joanna

6 months ago

I still think it's more likely the television doesn't support screen mirroring.

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Rebbeca

6 months ago

That's a good point, it could also be the reason for the problem.

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Na

6 months ago

But what if the input is not correctly selected on the television?

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Joanna

7 months ago

I agree with Rebbeca, the blinking logo on the screen might be indicating that.

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Rebbeca

7 months ago

I think the issue is with the television not supporting screen mirroring.

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Dominga

8 months ago

Good point, Stevie. But if that were the case, wouldn't the TV just show a blank screen, not a blinking logo? I think the blinking logo indicates the TV is detecting the signal, it's just not set to the right input.

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Stevie

8 months ago

Hmm, I'm not sure. What if the laptop just doesn't support screen mirroring? I've had issues with that before, where the HDMI connection works, but the laptop can't actually mirror its display.

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Francene

7 months ago

Technician: No problem, let me know if that solves the issue.

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Tresa

7 months ago

User: Oh, I'll check that now. Thanks!

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Twila

8 months ago

Technician: Maybe the TV input is set to the wrong source.

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Ngoc

8 months ago

User: So, what else could be causing the problem?

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Lemuel

8 months ago

Technician: It looks like the laptop does support screen mirroring.

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Royce

8 months ago

User: Yeah, that could be the issue.

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Kimi

8 months ago

Technician: Let's check if the laptop supports screen mirroring.

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Deandrea

8 months ago

I agree with Theron. The wrong input on the TV is the most logical explanation here. The technician said the HDMI cable is plugged in, so it's probably just a matter of selecting the right HDMI input on the TV.

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Theron

8 months ago

This question is a bit tricky, but I think the most likely issue is that the wrong input is selected on the television. The blinking logo on the screen suggests the TV is detecting an HDMI signal, but it's not displaying the laptop's screen properly.

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