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CompTIA Exam PK0-005 Topic 4 Question 16 Discussion

Actual exam question for CompTIA's PK0-005 exam
Question #: 16
Topic #: 4
[All PK0-005 Questions]

While working with a contractor, the project manager identified a communication conflict. The contractor did not agree that there was an issue. Which of the following should the project manager and contractor review?

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Suggested Answer: C

The project manager and contractor should review the vendor rules of engagement, which are the guidelines and expectations for the communication and interaction between the project team and the contractor. The vendor rules of engagement can help to prevent or resolve communication conflicts by clarifying the roles and responsibilities, the frequency and mode of communication, the escalation process, the feedback mechanism, and the performance evaluation criteria of the contractor. The vendor rules of engagement are usually part of the contract or the procurement management plan.

The vendor rules of engagement are different from the scope of work, which is the document that describes the work to be performed, the deliverables to be provided, and the acceptance criteria to be met by the contractor. The vendor rules of engagement are also different from the request for proposal, which is the document that solicits proposals from potential contractors by specifying the project requirements, evaluation criteria, and contract terms. The vendor rules of engagement are also different from the project schedule, which is the tool that displays the planned start and finish dates, durations, dependencies, and resources of the project activities and tasks. Reference = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 12: Procurement Management1; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 12: Procurement Management2; Vendor Rules of Engagement3


Contribute your Thoughts:

Mitsue
6 months ago
I still think the scope of work is the key document to clarify any misunderstandings.
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Laurel
6 months ago
That's a valid point, Rosendo. The project schedule can impact communication too.
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Rosendo
6 months ago
But shouldn't they also review the project schedule to see if it could have caused any miscommunication?
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Mitsue
6 months ago
I agree with Laurel, the scope of work is crucial for understanding expectations.
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Laurel
6 months ago
I think the project manager and contractor should review the scope of work.
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Rosendo
7 months ago
That's a good point. Maybe they should also review the project schedule to see if there are any discrepancies.
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Lucina
7 months ago
But what if it's a misunderstanding in the project schedule instead?
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Stephaine
7 months ago
I agree with Rosendo. If there's a communication conflict, the scope of work might not have been clear.
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Rosendo
7 months ago
I think the project manager and contractor should review the scope of work.
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Andra
8 months ago
Haha, I bet the contractor is just being difficult. Probably trying to avoid taking responsibility. Hey, maybe they should review the project schedule too - that might uncover some hidden tensions causing the conflict.
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Weldon
8 months ago
You know, I was also considering the vendor rules of engagement. Sometimes those documents can outline the communication protocols and escalation procedures, which could be helpful in resolving this conflict.
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Lynette
8 months ago
I agree, the scope of work seems like the logical place to start. If there's a disconnect on what's expected, that could definitely lead to communication issues. Plus, reviewing the scope might help identify where the disagreement is coming from.
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Nenita
8 months ago
Hmm, this seems like a tricky one. The communication conflict between the project manager and the contractor is the key issue here. I'm thinking the project manager and contractor should review the scope of work to see if there's any ambiguity or misunderstanding about the project requirements.
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Patti
8 months ago
D) Project schedule
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Alana
8 months ago
A) Scope of work
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Vi
8 months ago
C) Vendor rules of engagement
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Niesha
8 months ago
A) Scope of work
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