Exin Exam ITSM20F.EN Topic 2 Question 100 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 100
Topic #: 2

[All ITSM20F.EN Questions]

What is required to be included in Release Management procedures according to ISO/IEC 20000?

Athe authorization and implementation of emergency Changes

Bthe investigation and prevention of Security Incidents

Cthe recording of all reported Incidents

Dthe updating and changing of configuration information and Change records

Show Suggested Answer

Suggested Answer: D

A . Incorrect. This is part of the Change Management procedures.

B . Incorrect. This is part of the Information Security Management procedures.

C . Incorrect. This is part of the Incident Management procedures.

D . Correct. According to the standard this is a requirement. Release management procedures shall include the updating and changing of configuration information and Change records.

by Teddy at Sep 14, 2024, 04:03 AM

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Stephaine

2 months ago

C, all the way. Recording every single Incident? That's the true mark of a Release Management pro. Or a masochist. Whichever comes first.

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Nu

2 months ago

Hmm, I'm going with B. Security Incidents are where it's at, am I right? Release Management is all about keeping those hackers at bay, am I right or am I right?

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Ma

24 days ago

C) the recording of all reported Incidents

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Suzi

25 days ago

B) the investigation and prevention of Security Incidents

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Stephaine

29 days ago

A) the authorization and implementation of emergency Changes

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Brendan

1 months ago

User 3: B is definitely important for preventing Security Incidents, can't let those hackers in!

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Portia

1 months ago

I agree, but D is also crucial for keeping track of configuration information and Change records.

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Ellsworth

1 months ago

I think A is important too, emergency Changes need to be authorized and implemented quickly.

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Charolette

2 months ago

I'm not sure, but I think it could also be D) the updating and changing of configuration information and Change records.

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Merri

2 months ago

I agree with Robt, because Release Management procedures should include handling emergency Changes.

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Tina

2 months ago

D seems like the obvious choice here. Who doesn't love a good ol' change record update? It's like the cherry on top of the Release Management sundae!

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I think the correct answer is D. Release Management procedures should include the updating and changing of configuration information and Change records. Gotta keep those records up-to-date, am I right?

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Paris

1 months ago

Katie: Absolutely, it's important for maintaining the integrity of the IT service environment.

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Jamal

1 months ago

User 3: I agree, it helps ensure that all changes are properly documented and tracked.

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Katie

1 months ago

Yeah, keeping those records up-to-date is crucial for effective Release Management.

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Tammara

2 months ago

I think the correct answer is D. Release Management procedures should include the updating and changing of configuration information and Change records.

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Robt

3 months ago

I think the answer is A) the authorization and implementation of emergency Changes.

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Exin Exam ITSM20F.EN Topic 2 Question 100 Discussion

Contribute your Thoughts:

Stephaine

Nu

Ma

Suzi

Stephaine

Brendan

Portia

Ellsworth

Charolette

Merri

Tina

Margery

Paris

Jamal

Katie

Tammara

Robt