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Exin Exam ITSM20F.EN Topic 3 Question 69 Discussion
Actual exam question for
Exin's
ITSM20F.EN exam
Question #: 69
Topic #: 3
[All ITSM20F.EN Questions]
Topic #: 3
How should the Deming cycle be used?
Suggested Answer:
A
A . Correct. This is the focus of the cycle.
B . Incorrect. The focus of the cycle is on continual improvement and not specifically customer orientation.
C . Incorrect. The model can be used during the design phase, but the focus is on continual improvement during all phases.
D . Incorrect. Cost models as part of budgeting and accounting would do this.
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