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Exin Exam ITSM20F.EN Topic 7 Question 99 Discussion
Actual exam question for
Exin's
ITSM20F.EN exam
Question #: 99
Topic #: 7
[All ITSM20F.EN Questions]
Topic #: 7
What should planning for new or changed services include?
Suggested Answer:
A
A . Correct. When planning new or changed services it should be considered how this affects the budget and workload.
B . Incorrect. Major non-conformities to all Underpinning Contracts are not relevant to planning for new or changed services.
C . Incorrect. Recent Problems and Known Errors in the desktop environment have normally no relation to planning for new or changed services.
D . Incorrect. This indicates the Capacity growth for current applications, it does not need to provide any relevant information for new or changed services.
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