Exin Exam SIAMP Topic 4 Question 17 Discussion

Actual exam question for Exin's SIAMP exam

Question #: 17
Topic #: 4

ZYX is initiating their NEWGEN SIAM transition project As part of the early planning, ZYX identifies key activities and milestones that must be included in the project plan.

What would be the best approach for ZYX to take in designing their SIAM governance framework?

ADefine a framework of formally appointed governance boards with clearly documented terms of reference to act as decision making bodies, made up of representatives from all divisions of ZYX

BEnsure that the future service integrator's contract includes responsibility for establishing a governance framework that describes how the SIAM ecosystem will be managed and operated

CEstablish a working group with representation from all ZYX divisions to review existing policies and practices, then define a framework of policies, standards processes, roles and structural elements

DUpdate the responsibilities of the IT Steering Group to include responsibility for ensuring that the SIAM ecosystem is implemented in accordance with defined plans and objectives

Show Suggested Answer

Suggested Answer: C

Governance Framework Design:

Establishing a comprehensive governance framework is crucial for the success of the SIAM transition project.

Inclusive Working Group:

A working group that includes representation from all ZYX divisions ensures that the governance framework is inclusive and considers the needs and perspectives of all stakeholders.

This collaborative approach fosters buy-in and alignment across the organization.

Review and Define Framework:

The working group should begin by reviewing existing policies and practices to identify areas that need to be aligned with the new SIAM model.

They will then define a framework that includes policies, standards, processes, roles, and structural elements necessary for effective governance.

Benefits:

This method ensures that the governance framework is well-rounded, comprehensive, and tailored to the specific needs of ZYX.

SIAM Professional Body of Knowledge (BoK), Chapter on Governance Framework

ITIL 4: Direct, Plan and Improve (DPI), Section on Governance

by Shawna at Nov 13, 2024, 01:08 PM

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Dorothy

7 days ago

I personally prefer option C. Establishing a working group to review existing policies and practices can help tailor the governance framework to ZYX's specific needs.

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Daniela

7 days ago

Option B might work, but relying solely on the service integrator to establish the governance could lead to misalignment with ZYX's internal processes and culture. A more collaborative approach is ideal.

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Kenneth

8 days ago

I agree with Adell. Option A provides a structured approach to governance, which is essential for the success of the transition project.

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Edelmira

9 days ago

I agree with Dierdre. A working group with cross-functional representation is key to ensuring the SIAM framework aligns with the organization's needs and practices.

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Shasta

2 days ago

B) Ensure that the future service integrator's contract includes responsibility for establishing a governance framework that describes how the SIAM ecosystem will be managed and operated

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Leatha

5 days ago

A) Define a framework of formally appointed governance boards with clearly documented terms of reference to act as decision making bodies, made up of representatives from all divisions of ZYX

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Adell

20 days ago

I think option A is the best approach. Having formally appointed governance boards will ensure decision making is inclusive and transparent.

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Dierdre

25 days ago

Option C sounds like the most comprehensive approach to designing the SIAM governance framework. Getting input from all divisions and defining a clear structure with policies and roles is crucial for successful implementation.

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Ma

3 days ago

I agree, having a working group with representation from all divisions ensures that the framework is well-rounded and considers all perspectives.

upvoted 0 times

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Dorothy

15 days ago

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