Genesys Exam GCP-GC-ADM Topic 6 Question 55 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 55
Topic #: 6

[All GCP-GC-ADM Questions]

Which of the Performance views shows real-time data with historical metrics to give you both short term and

long-term views?

AReports

BDashboards

CDynamic Views

DAll of the above

Show Suggested Answer

Suggested Answer: C

https://help.mypurecloud.com/articles/about-reports-views-and-dashboards/

by Kiera at Aug 05, 2024, 03:37 AM

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Pamela

4 months ago

Hmm, this is a tough one. I'm leaning towards D, but I can see the appeal of Dashboards too. Maybe I should ask the instructor if they accept 'All of the above and a bag of chips' as a valid answer.

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Arthur

4 months ago

I agree, D seems like the best choice for real-time data with historical metrics.

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Gilma

4 months ago

I think D is the correct answer. It includes all the options mentioned.

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Louis

4 months ago

I believe the correct answer is D) All of the above, as Reports, Dashboards, and Dynamic Views all provide different perspectives on performance data.

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Lashon

4 months ago

Dynamic Views sound really cool, but I'm not sure if they fit the description in the question. I'll go with D. All of the above to be safe.

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Marguerita

4 months ago

I'm not sure, but I think C) Dynamic Views could also be a possibility.

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Pearlene

4 months ago

I'm going with B. Dashboards. They give you the perfect balance of short-term and long-term performance metrics.

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Devorah

3 months ago

I prefer Dynamic Views because they provide real-time data that can be customized based on specific needs.

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Isadora

3 months ago

I think Reports are also important for analyzing historical data.

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Cecilia

4 months ago

I agree, Dashboards are great for getting a comprehensive view of performance metrics.

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Mila

4 months ago

I agree with Laurena, Dashboards provide real-time data with historical metrics.

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Ashton

4 months ago

I think the correct answer is D. All of the above. Dashboards provide both real-time and historical data, which is exactly what the question is asking for.

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