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Genesys Exam GCP-GC-REP Topic 7 Question 8 Discussion

Actual exam question for Genesys's GCP-GC-REP exam
Question #: 8
Topic #: 7
[All GCP-GC-REP Questions]

You just ran the Queue Metrics Interval report and unsure how the average speed of answer (ASA) was calculated. Where can you find this information for Genesys Cloud Contact Center?

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Suggested Answer: A

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