Genesys Exam GCP-GCX Topic 1 Question 27 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 27
Topic #: 1

[All GCP-GCX Questions]

The________provides a high-level overview of a campaign's performance

AHistorical view

BCampaign Performance Summary view

CCampaign Performance Detail view

DQ Outbound Campaign view

EDynamic view

Show Suggested Answer

Suggested Answer: B

The Campaign Performance Summary view in Genesys Cloud CX provides a high-level overview of a campaign's performance, summarizing key metrics and outcomes. This view is designed to give managers and supervisors a quick snapshot of how campaigns are performing, enabling them to assess the effectiveness of their outreach strategies and make informed decisions about adjustments or improvements needed to optimize results.

by Ernie at May 08, 2024, 09:49 PM

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7 months ago

I think it's the Campaign Performance Summary view.

upvoted 0 times

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