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Genesys Exam GCP-GCX Topic 2 Question 31 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 31
Topic #: 2
[All GCP-GCX Questions]

Which platform component manages account configuration, directory search, user membership, phone call routing, and agent assignment?

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Suggested Answer: B

Genesys Cloud CX provides the flexibility to customize telephony configurations, including the creation of new number plans and outbound routes. This allows organizations to tailor their telephony setup to their specific operational needs and call routing strategies, ensuring optimal call management and efficiency.


by Latanya at Jul 03, 2024, 09:20 PM

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Sang
1 months ago
B) Core Services, easy peasy. Unless you're a real knucklehead, this one's a no-brainer.
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Kirk
16 days ago
B) Core Services, easy peasy.
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Alonzo
2 months ago
Core Services, no doubt. That's the platform component that handles all the administrative and routing stuff.
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Magdalene
19 days ago
It's essential for the smooth operation of the platform. Without Core Services, things would be chaotic.
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Audrie
1 months ago
Yes, Core Services is responsible for managing account configuration, directory search, user membership, phone call routing, and agent assignment.
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Oretha
1 months ago
Core Services, no doubt. That's the platform component that handles all the administrative and routing stuff.
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Bernardine
2 months ago
I agree with Aron, B) Core Services is the way to go. Seems like the most comprehensive option.
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Jettie
5 days ago
Definitely, Core Services is the way to go for managing those tasks.
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Jerlene
27 days ago
I agree, Core Services covers a lot of important components.
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Janna
1 months ago
Yeah, Core Services seems like the most comprehensive option.
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Carlota
2 months ago
I think B) Core Services is the best choice too.
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Aron
2 months ago
Core Services definitely sounds like the right answer here. It's the platform component that manages all those key functions.
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Audra
2 months ago
Hmm, this one seems tricky. I'm leaning towards B) Core Services, that seems to cover the account and directory aspects.
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Charisse
1 months ago
Yeah, I agree. It seems like Core Services would handle account configuration and directory search.
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Herschel
2 months ago
I think you're right, Core Services sounds like the best option for managing those components.
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Youlanda
2 months ago
I'm not sure, but I think it could also be C) Communication Services because it involves phone call routing.
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Francene
2 months ago
I agree with Cristina, Core Services makes sense for managing those components.
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Cristina
3 months ago
I think the answer is B) Core Services.
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