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Genesys Exam GCP-GCX Topic 3 Question 34 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 34
Topic #: 3

[All GCP-GCX Questions]

The_________for iOS leverages the form factor of iOS tablets to help supervisors, managers, and executives make faster, more effective

managerial and operational decisions

AGenesys Cloud CX Supervisor

BGenesys Cloud CX Hub

CGenesys Cloud CX Task Manager

DGenesys Cloud CX Social Media Analyzer

Show Suggested Answer

Suggested Answer: A

The Genesys Cloud CX Supervisor app for iOS is specifically designed to leverage the form factor and capabilities of iOS tablets, providing supervisors, managers, and executives with a powerful tool to make faster and more effective managerial and operational decisions. This app offers a user-friendly interface and real-time data insights, enabling leaders to monitor agent performance, queue statistics, and other critical metrics on the go, thereby enhancing decision-making efficiency and responsiveness to changing operational needs.

by Truman at Aug 04, 2024, 05:34 PM

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Son

3 months ago

Haha, Genesys Cloud CX Social Media Analyzer? What, are they going to use it to monitor the executives' Facebook posts? I'll go with B.

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Dorothy

3 months ago

D, Genesys Cloud CX Social Media Analyzer? Really? I don't think that has anything to do with the question. Seems like a silly answer option.

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Candra

2 months ago

B) Genesys Cloud CX Hub

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Queenie

2 months ago

A) Genesys Cloud CX Supervisor

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Mozell

4 months ago

The Genesys Cloud CX Task Manager seems like it could be the right answer. It's mentioned something about managerial and operational decisions.

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Milly

4 months ago

I think the answer is B, Genesys Cloud CX Hub. It sounds like the best fit for the description.

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Candida

3 months ago

I think it's Genesys Cloud CX Supervisor, it sounds more fitting to me.

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Thaddeus

3 months ago

I agree, Genesys Cloud CX Hub seems like the right choice.

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Noelia

4 months ago

I think C) Genesys Cloud CX Task Manager could also be useful for operational decisions.

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Carin

4 months ago

I believe it could also be B) Genesys Cloud CX Hub, as it sounds like a central platform for decision-making.

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Annabelle

4 months ago

I agree with Karima, the supervisor tool would be most helpful for making decisions.

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Karima

4 months ago

I think the answer is A) Genesys Cloud CX Supervisor.

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