Genesys Exam GCX-ARC Topic 1 Question 30 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 30
Topic #: 1

[All GCX-ARC Questions]

Select all the possible measurements for the selection timeout of every menu. (Choose two.)

AHours

BMinutes

CSeconds

DMilliseconds

EMicroseconds

Show Suggested Answer

Suggested Answer: C

ACD routes interactions based on the highest average proficiency level for the requested skills. Genesys Cloud evaluates the first 100 agents to find the agent with the highest average proficiency rating. Genesys Cloud then calculates the average using the agent's proficiency rating for each of the requested skills.

by Margret at Jul 04, 2024, 11:37 AM

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Rebbecca

26 days ago

Wait, there's a menu timeout option? I thought we just let users wander aimlessly until they give up and go outside. Guess I've been doing it wrong all this time.

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Felix

27 days ago

Clearly, the answer is B) Minutes and D) Milliseconds. Although, I did hear a rumor that some devs use Planck time for their menu timeouts. Talk about cutting it close!

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Wenona

16 days ago

I agree, those are the most common measurements for selection timeouts.

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Anthony

17 days ago

I think the correct answers are B) Minutes and D) Milliseconds.

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Lettie

29 days ago

Aha! B) Minutes and D) Milliseconds, no doubt. Anything else and you're either living in the past or trying to break the space-time continuum.

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Maia

5 days ago

Definitely, those are the most practical options for selection timeout.

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Daron

17 days ago

I agree, B) Minutes and D) Milliseconds are the way to go.

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Tegan

2 months ago

Hmm, I'd say the right choices are B) Minutes and D) Milliseconds. Anything smaller than that and you're just splitting hairs. Unless you're a quantum programmer, of course.

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