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Genesys Exam GCX-SCR Topic 2 Question 11 Discussion
Actual exam question for
Genesys's
GCX-SCR exam
Question #: 11
Topic #: 2
[All GCX-SCR Questions]
Topic #: 2
Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.
Suggested Answer:
B
Files uploaded to a workspace in Genesys Cloud CX cannot be shared with non-members of the Genesys Cloud organization. Workspace files are restricted to members within the organization for security and collaboration purposes, preventing external access to sensitive or proprietary information. Thus, sharing files with users outside the Genesys Cloud CX organization is not possible directly from the workspace.
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