Genesys Exam GCX-SCR Topic 5 Question 7 Discussion

Actual exam question for Genesys's GCX-SCR exam

Question #: 7
Topic #: 5

[All GCX-SCR Questions]

Which data type is not supported in the scripter interface?

AString

BChar

CNumber

DBoolean

Show Suggested Answer

Suggested Answer: B

To add a scheduled callback option to your script in Genesys Cloud CX, the components that need to be bound together are the Date/Time Input and a Button.

Date/Time Input: This component allows the agent or customer to select a specific date and time for the callback.

Button: This component is used to submit the selected date and time, triggering the scheduling of the callback.

These two components work together to enable the scheduling functionality within the script, allowing for the seamless setup of callbacks based on the user's input.

Genesys Cloud CX Scripting Components Documentation.

by Emmanuel at Sep 07, 2024, 07:38 PM

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Elouise

2 months ago

Haha, the scripter interface is so ancient, it probably doesn't even support half the data types we use these days. I'm going with C) Number, just to be safe.

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Haley

2 months ago

This is easy, it's A) String. The scripter interface is just a glorified text editor, after all.

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I disagree, I believe the answer is C) Number.

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Brande

3 months ago

I think the answer is B) Char.

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