Genesys Exam GE0-806 Topic 5 Question 100 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 100
Topic #: 5

[All GE0-806 Questions]

In the Schedule state Groups module of WFM Config utility) what does "Threshold" Indicate?

AHow many minutes early or late an agent can transfer to a scheduled state without being considered nonadherent

BHow many seconds early or late an agent can transfer to a scheduled state without being considered nonadherent

CHow many minutes early or late an agent can transfer to a scheduled state without being considered adherent

Show Suggested Answer

Suggested Answer: C

by Jacinta at Oct 21, 2024, 01:40 PM

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Ciara

15 days ago

I'm feeling lucky, let's go with option C. The threshold is how many minutes early or late an agent can be and still be considered adherent. Bold move, I know.

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Angelyn

3 days ago

I think option A is correct. It's about how many minutes early or late an agent can transfer without being nonadherent.

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Dalene

21 days ago

Option B has got to be the right answer. Seconds, not minutes. Unless the agents are all superheroes or something.

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Odette

2 days ago

I think option B is correct. It's about seconds, not minutes.

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Tijuana

25 days ago

Haha, option C? Really? Who would consider minutes early or late as 'adherent'? That's just silly.

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Franchesca

5 days ago

A) How many minutes early or late an agent can transfer to a scheduled state without being considered nonadherent

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Frederica

1 months ago

Nah, I'm going with option A. Minutes early or late is a more reasonable threshold for agent adherence.

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Floyd

20 days ago

Yeah, option A seems like the most logical choice for the threshold in the Schedule state Groups module.

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Helaine

21 days ago

I agree, minutes early or late is a more practical threshold for scheduling.

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Anna

25 days ago

I think option A is correct. It makes sense to measure in minutes for agent adherence.

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Lashandra

1 months ago

I believe it's actually how many seconds early or late an agent can transfer to a scheduled state without being considered nonadherent.

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Paris

1 months ago

I think the threshold indicates how many minutes early or late an agent can transfer to a scheduled state without being considered nonadherent.

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Annelle

2 months ago

I think it's option B, seconds early or late. That makes the most sense for a threshold in my opinion.

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Darci

16 days ago

It's all about maintaining adherence to the schedule.

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Quiana

26 days ago

Yes, being just a few seconds late can impact the overall schedule.

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Lorean

1 months ago

I think it's important for agents to be on time, even down to the seconds.

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Alberta

1 months ago

I agree, option B seems like the most logical choice.

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