Name: Genesys GCP-GC-IMP Exam
Brand: Pass4Success
SKU: GCP-GC-IMP
Price: 69.00 USD
Availability: InStock
Rating: 5.0 (121 reviews)

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Salina

6 months ago

Just passed the Genesys Cloud Certified Professional - Implementation exam! A key topic was routing strategies. Expect questions on configuring skills-based routing and queue prioritization. Study the different routing types and their use cases. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!

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Free Genesys GCP-GC-IMP Exam Actual Questions

Note: Premium Questions for GCP-GC-IMP were last updated On 07-08-2024 (see below)

Question #1

What additional functionality does Communicate brings to Genesys Cloud?

AKnowledge base features, such as FAQs and Communities.

BUnified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.

CCall center features such as ACD and scripting.

DDirectory capabilities, such as advanced search, profiles, and keyword searching.

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Correct Answer: B

Question #2

What are two methods for creating a conference call in Genesys Cloud?

AWith multiple active calls, click and drag an unselected call onto the previously selected call details.

BClick the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

CClick the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees

DHave all attendees call you. When all calls are active, click the Start Conference button.

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Correct Answer: B

Question #3

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

AExternal trunk

BNetwork interface trunk

CWebRTC phone trunk

DSIP phone trunk

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Correct Answer: A

Question #4

Where should the WAN interface of the Edge appliance connect?

AA network segment that is not accessible to the public Internet.

BA network segment that has access to your internal LAN.

CA network segment connected directly to Customer Care.

DA network segment that has outbound access to the public Internet.

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Correct Answer: D

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Question #5

You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?

AThe phone model

BThe Base Settings

CThe phone name

DThe Hardware ID (MAC address)

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Correct Answer: D

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Genesys GCP-GC-IMP Exam Questions

Free Genesys GCP-GC-IMP Exam Actual Questions

Note: Premium Questions for GCP-GC-IMP were last updated On 07-08-2024 (see below)