Google Exam Google-Workspace-Administrator Topic 12 Question 44 Discussion

Actual exam question for Google's Professional Google Workspace Administrator exam

Question #: 44
Topic #: 12

[All Professional Google Workspace Administrator Questions]

You are configuring a customer relationship management (CRM) solution to integrate with Google Workspace services for the sales department at your organization The CRM solution is in the Google Workspace Marketplace and you deploy the specific CRM solution Employees report that there are no contacts and documents visible in the CRM solution You must identify and fix the problem What should you do?

ACheck the OAuth scopes and ensure that Drive and Gmail scopes are granted for the CRM solution

BCheck if Manage access to apps is set to Allow users to install and run any app from the Marketplace

CRevoke all OAuth scopes and reinstall the CRM solution for just the sales department.

DCheck if the App distribution settings are set to ON for everyone in your organization

Show Suggested Answer

Suggested Answer: A

Access the Admin Console: Sign in to your Google Admin console.

Navigate to Security Settings: Click on 'Security' and then 'API controls.'

Manage Third-Party App Access: Click on 'Manage third-party app access.'

Check OAuth Scopes: Locate the CRM solution and ensure that it has the necessary OAuth scopes, particularly for Google Drive and Gmail.

Grant Access: If necessary, adjust the settings to grant the required scopes.

Verify Integration: Confirm that the CRM solution now has access to the necessary data and that employees can see contacts and documents.

Google Workspace Admin Help: Manage third-party app access

by Monroe at Sep 16, 2024, 01:23 AM

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Effie

3 days ago

Revoking all the scopes and reinstalling? That's like trying to fix a leaky faucet with a sledgehammer.

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Chantell

12 days ago

I bet they're also trying to manage access to apps like it's the wild west. That's just asking for trouble.

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Glendora

6 days ago

A) Check the OAuth scopes and ensure that Drive and Gmail scopes are granted for the CRM solution

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Jamey

17 days ago

I'm not sure, but maybe we should also check the App distribution settings to make sure everyone has access.

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Wenona

20 days ago

Hmm, looks like someone forgot to check the OAuth scopes. That's a rookie mistake, isn't it?

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Jettie

10 hours ago

B) Check if Manage access to apps is set to Allow users to install and run any app from the Marketplace

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Alva

8 days ago

A) Check the OAuth scopes and ensure that Drive and Gmail scopes are granted for the CRM solution

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Devon

21 days ago

I agree with Mollie, that could be the issue with the contacts and documents not showing up.

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Mollie

25 days ago

I think we should check the OAuth scopes for Drive and Gmail.

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