Google Exam Google-Workspace-Administrator Topic 14 Question 4 Discussion

Actual exam question for Google's Professional Google Workspace Administrator exam

Question #: 4
Topic #: 14

[All Professional Google Workspace Administrator Questions]

Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, customercare@your-company.com to the cloud platform's email address, your-company@cloudprovider.com. As a security measure, you have mail forwarding disabled at the domain level.

What should you do?

ACreate a mail contact in the Google Workspace directory that has an email address of your- company@cloudprovider.com

BCreate a rule to forward mail in the customercare@your-company.com mailbox to your- company@cloudprovider.com

CCreate a recipient map in the Google Workspace Admin console that maps customercare@your-company.com to your-company@cloudprovider.com

DCreate a content compliance rule in the Google Workspace Admin console to change route to your- company@cloudprovider.com

Show Suggested Answer

Suggested Answer: C

Disable automatic forwarding https://support.google.com/a/answer/2491924?hl=en Redirect incoming messages to another email address https://support.google.com/a/answer/4524505?hl=en (Optional) To send the message to the original recipient as well as the new address, under Routing options, check the Also route to original destination box.

by Alpha at Aug 19, 2022, 12:45 PM

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