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Google Exam Google-Workspace-Administrator Topic 5 Question 36 Discussion

Actual exam question for Google's Professional Google Workspace Administrator exam
Question #: 36
Topic #: 5
[All Professional Google Workspace Administrator Questions]

Employees at your organization frequently and mistakenly delete important emails that they receive from your payroll department The employees have to file support tickets for the IT team to find and restore these emails You must provide an automated solution that minimizes IT overhead and prevents these emails from being permanently deleted from their inboxes What should you do?

Show Suggested Answer Hide Answer
Suggested Answer: D

Access Admin Console: Go to the Google Admin console and navigate to the 'Reports' section.

Activity Rule Setup: Select 'Manage Rules' and create a new rule.

Define Conditions:

Condition 1: Event equals 'Email Deletion'.

Condition 2: Header address matches the payroll department's email address.

Set Action: Define the action to restore the messages to the inbox.

Schedule the Rule: Set the rule to run every hour.

Test and Monitor: Ensure the rule is working as expected by monitoring the results and making adjustments if necessary.


Create and manage activity rules

Gmail API

Contribute your Thoughts:

Julian
2 months ago
As an IT guy, I'd be thrilled if my users actually filed support tickets instead of just ignoring the problem. Option B might be the most user-friendly solution.
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Hoa
1 months ago
C) Create a content compliance rule that targets all internal messages that are sent from the payroll department Modify the message by prepending a custom subject line to all payroll emails so that employees know not to delete them
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Raelene
1 months ago
B) Create an Apps Script project that uses the Gmail API to find any recently deleted emails and automatically restore them to the inboxes Set the script trigger to be time-driven and run every hour
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Ramonita
2 months ago
A) Create a content compliance rule that targets internal messages Use an advanced content match for the sender header to match the payroll department's email Quarantine the message so that administrators can review the email before they release it to the user
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Tatum
2 months ago
Haha, you know your employees are in trouble when you have to implement a system to stop them from deleting important emails. Option A seems like the safest bet!
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Martha
2 months ago
Option D is clever, using Gmail's activity logs to detect and restore deleted emails. It seems like a robust solution, but may require more setup than some of the other options.
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Marica
1 months ago
I agree, having a system in place to prevent accidental deletions is crucial for smooth operations.
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Melissa
1 months ago
It might take some time to set up the activity rule, but it could save a lot of hassle in the long run.
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Eric
2 months ago
Yes, using Gmail's activity logs to automatically restore deleted emails is a smart approach.
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Caprice
2 months ago
Option D is a clever solution to prevent important emails from being permanently deleted.
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Viva
3 months ago
I see both points, but I think option C could also work well. Adding a custom subject line to payroll emails could help prevent employees from deleting them.
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Melissa
3 months ago
I disagree, I believe option D is more efficient. It automatically restores the deleted emails without the need for manual intervention.
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Jesusita
3 months ago
I think option A is the best solution. It allows administrators to review the emails before releasing them to the users.
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Lili
3 months ago
Option C is an interesting approach, but I'm not sure that prepending a custom subject line will be enough to stop employees from accidentally deleting the emails.
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Carlee
2 months ago
D) Create an activity rule by using Gmail log events with two conditions one for the event of an email deletion and another that matches the header address to the payroll department's email Create an action that restores messages Set the rule to run every hour
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Cathrine
2 months ago
A) Create a content compliance rule that targets internal messages Use an advanced content match for the sender header to match the payroll department's email Quarantine the message so that administrators can review the email before they release it to the user
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Margery
3 months ago
I like the idea of the Apps Script project in Option B. Automatically restoring deleted emails is a clever way to avoid the issue altogether.
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Colton
2 months ago
B) Yes, automation through the Apps Script project can definitely help save time and reduce the risk of losing important information
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Ashley
2 months ago
A) That sounds like a good solution to prevent important emails from being permanently deleted
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Leonora
2 months ago
B) Create an Apps Script project that uses the Gmail API to find any recently deleted emails and automatically restore them to the inboxes Set the script trigger to be time-driven and run every hour
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Lezlie
2 months ago
A) Create a content compliance rule that targets internal messages Use an advanced content match for the sender header to match the payroll department's email Quarantine the message so that administrators can review the email before they release it to the user
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Cordie
4 months ago
Option A seems the most straightforward solution. Quarantining the emails will ensure they don't get permanently deleted, and the IT team can review them before releasing.
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Gennie
3 months ago
I agree, it's important to have a system in place to prevent important emails from being lost.
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Twana
3 months ago
Option A seems the most straightforward solution. Quarantining the emails will ensure they don't get permanently deleted, and the IT team can review them before releasing.
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