Service combination management? Sounds like a fancy way of saying 'bundling services together.' Option B seems to be the most comprehensive explanation of what that entails.
Haha, Option C sounds like something from the 'How to Annoy Your Customers' handbook. Definitely not a feature of proper service combination management.
Option C is the incorrect statement. Building an official complaint and upgrade procedure is more about customer service management, not service combination management.
B) It clarifies the service definition and ensures service achievements, thereby all design, transition, and operation activities are consistent with service values.
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