IBM Exam C1000-133 Topic 1 Question 51 Discussion

Actual exam question for IBM's C1000-133 exam

Question #: 51
Topic #: 1

A large retailer is out-of-stock on a lire model from the ABC tire company that is requested by a customer.

Which type of association with respect to the ABC tire model can be configured in IBM Sterling Business Center to prompt the CSR to offer the customer a similar tire from the XYZ tire company?

AUp-sell association

BCompetitive association

CCross-sell association

DAlternative association

Show Suggested Answer

Suggested Answer: D

by Glen at Jul 13, 2024, 03:32 PM

Limited Time Offer

25%

Off

Get Premium C1000-133 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Jeff

4 months ago

Alternative association makes the most sense to me. The question is specifically about offering a similar tire when the original is out of stock.

upvoted 0 times

...

Darnell

4 months ago

Haha, this is a trick question! The real answer is A) Up-sell association - the CSR should try to convince the customer to buy an even more premium tire from ABC instead.

upvoted 0 times

...

Carmela

4 months ago

Hmm, I'm not quite sure. Is B) Competitive association the right answer? It would let the CSR offer a competing tire brand, right?

upvoted 0 times

...

5 months ago

I think the answer is D) Alternative association. This allows the CSR to offer the customer a similar tire from the XYZ company when the ABC tire is out of stock.

upvoted 0 times