IIA Exam IIA-CIA-Part3 Topic 12 Question 92 Discussion

Actual exam question for IIA's IIA-CIA-Part3 exam

Question #: 92
Topic #: 12

A financial institution receives frequent and varied email requests from customers for funds to be wired out of their accounts. Which verification activity would best help the institution avoid falling victim to phishing?

AReviewing the customer's wire activity to determine whether the request is typical.

BCalling the customer at the phone number on record to validate the request.

CReplying to the customer via email to validate the sender and request.

DReviewing the customer record to verify whether the customer has authorized wire requests from that email address.

Show Suggested Answer

Suggested Answer: B

by Brent at Sep 16, 2024, 01:54 AM

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Thora

2 months ago

Option B is the way to go, but make sure you call the number on record, not the one in the email. Wouldn't want to fall for a phishing scam yourself!

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Scarlet

1 months ago

A: Agreed, we always have to double-check to make sure we're not being tricked into sending funds to the wrong place.

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Millie

2 months ago

B: Definitely, calling the customer directly is a good way to avoid falling victim to phishing. We have to be careful with these requests.

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Ronna

2 months ago

A: I think option B is the best choice. It's important to call the customer at the phone number on record to verify the request.

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Frankie

2 months ago

I think reviewing the customer's wire activity can also help determine if the request is typical.

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Hoa

2 months ago

Haha, I'm sure the bank employees are just itching to call up customers and say, 'Hey, is this you trying to wire money out of your account?'

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Joni

1 months ago

C) Replying to the customer via email to validate the sender and request.

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Gilberto

2 months ago

B) Calling the customer at the phone number on record to validate the request.

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Audrie

2 months ago

A) Reviewing the customer's wire activity to determine whether the request is typical.

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Tyra

2 months ago

I agree with Candida. It's important to confirm the request through a phone call.

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Zona

2 months ago

I disagree with Mee. Option C is the way to go - replying to the customer's email to validate the request. That's the safest approach.

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Billye

26 days ago

D: Reviewing the customer record to verify whether the customer has authorized wire requests from that email address.

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Frederica

29 days ago

C: Replying to the customer via email to validate the sender and request.

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Yoko

1 months ago

B: Calling the customer at the phone number on record to validate the request.

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Luann

1 months ago

A: Reviewing the customer's wire activity to determine whether the request is typical.

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Candida

3 months ago

I think the best verification activity is calling the customer to validate the request.

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Mitzie

3 months ago

I think option D is the way to go. Checking the customer's record for authorized wire requests is a smart move.

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Cherry

2 months ago

I still think reviewing the customer's wire activity is important to see if the request is typical before proceeding.

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Willodean

2 months ago

That's true, calling the customer can provide an extra layer of security in addition to checking the customer record.

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Arlyne

2 months ago

But wouldn't calling the customer at the phone number on record also be a good way to confirm?

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Gilberto

2 months ago

I agree, option D seems like the most secure way to verify the request.

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Mee

3 months ago

Definitely option B. Calling the customer directly is the best way to verify the request and avoid getting scammed.

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Antonio

2 months ago

B) Calling the customer at the phone number on record to validate the request.

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Lucina

2 months ago

A) Reviewing the customer's wire activity to determine whether the request is typical.

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