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IIBA Exam CBAP Topic 1 Question 99 Discussion

Actual exam question for IIBA's CBAP exam
Question #: 99
Topic #: 1
[All CBAP Questions]

A utility company found mat its current billing system charges customers 'or tie r usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would i*e to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current slate diagram?

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Suggested Answer: A

Contribute your Thoughts:

Vallie
2 months ago
Haha, the 'incorrect billing' issue reminds me of the time my utility company charged me for my neighbor's usage. Talk about needing a current state diagram!
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Noel
29 days ago
C: It's important to consider the cost/benefit measures for the new system.
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Stephaine
1 months ago
B: The needs for the future state solution can also be identified.
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Amber
1 months ago
A: The strengths and weaknesses of the current system can be determined.
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Idella
2 months ago
I believe the BA can also determine the needs for the future state solution based on the current state diagram.
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Dalene
2 months ago
I agree with Rebeca. Knowing the current state will help identify areas for improvement.
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Rebeca
2 months ago
I think the BA can determine the strengths and weaknesses of the current system.
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Thurman
3 months ago
The cost/benefit measures would also be really important to consider. We don't want to make changes just for the sake of change, we need to make sure it's worth the investment.
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Casie
2 months ago
C: We also need to consider the cost/benefit measures before making any changes.
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Dong
2 months ago
B: That's true. It will give us a clear picture of what needs improvement.
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Winfred
2 months ago
A: The current state diagram can help us identify the strengths and weaknesses of the current system.
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Dong
3 months ago
I agree, the current state diagram is the foundation for determining the needs and requirements for the future state solution. It's like building a house - you need to know what's already there before you can plan the renovations.
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Nakisha
3 months ago
The current state diagram would give the BA a good understanding of the strengths and weaknesses of the existing system. That's crucial for identifying areas for improvement.
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Ahmad
2 months ago
D: And we can use it to plan for change management during implementation.
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Onita
2 months ago
C: It will also give us a better idea of the cost/benefit measures for the new system.
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Earleen
2 months ago
B: That's important for figuring out what needs to be improved in the future state solution.
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Emily
2 months ago
A: The current state diagram will help us see the strengths and weaknesses of the current system.
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