IIBA Exam CBAP Topic 1 Question 99 Discussion

Actual exam question for IIBA's CBAP exam

Question #: 99
Topic #: 1

[All CBAP Questions]

A utility company found mat its current billing system charges customers 'or tie r usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would i*e to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current slate diagram?

AThe needs for the future state solution

BThe cost/benefit measures for the new system

CThe strengths and weaknesses of the current system

DThe change management plan for implementation

Show Suggested Answer

Suggested Answer: A

by Natalya at Sep 14, 2024, 11:35 AM

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Vallie

8 months ago

Haha, the 'incorrect billing' issue reminds me of the time my utility company charged me for my neighbor's usage. Talk about needing a current state diagram!

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Noel

7 months ago

C: It's important to consider the cost/benefit measures for the new system.

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Stephaine

8 months ago

B: The needs for the future state solution can also be identified.

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Amber

8 months ago

A: The strengths and weaknesses of the current system can be determined.

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Idella

9 months ago

I believe the BA can also determine the needs for the future state solution based on the current state diagram.

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Dalene

9 months ago

I agree with Rebeca. Knowing the current state will help identify areas for improvement.

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Rebeca

9 months ago

I think the BA can determine the strengths and weaknesses of the current system.

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Thurman

9 months ago

The cost/benefit measures would also be really important to consider. We don't want to make changes just for the sake of change, we need to make sure it's worth the investment.

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Casie

8 months ago

C: We also need to consider the cost/benefit measures before making any changes.

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Dong

8 months ago

B: That's true. It will give us a clear picture of what needs improvement.

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Winfred

9 months ago

A: The current state diagram can help us identify the strengths and weaknesses of the current system.

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Dong

9 months ago

I agree, the current state diagram is the foundation for determining the needs and requirements for the future state solution. It's like building a house - you need to know what's already there before you can plan the renovations.

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Nakisha

9 months ago

The current state diagram would give the BA a good understanding of the strengths and weaknesses of the existing system. That's crucial for identifying areas for improvement.

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