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IIBA Exam CCBA Topic 5 Question 16 Discussion
Topic #: 5
Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?
Holly will likely need formal communication because her organization is using a plan-driven approach to business analysis.
Answer, A is incorrect. Face-to-face communication can be completed with either formal or informal, so this choice is not the best selection.
Answer, B is incorrect. Ad hoc communication is more informal, fast communication. While Holly may still use this approach, the preferred method in a plan-driven business analysis approach is formal communication.
Answer, C is incorrect. This is not a communication approach, but describes an escalation approach for issues.
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