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iSQI Exam CPUX-F Topic 2 Question 18 Discussion

Actual exam question for iSQI's CPUX-F exam
Question #: 18
Topic #: 2
[All CPUX-F Questions]

A car rental website does not offer users the opportunity to cancel a reservation. An analysis of the context of use shows that users need this function. Which one aspect of the ISO 9241 definition of usability is violated by this website?

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Suggested Answer: D

ISO 9241 -A family of standards covering human-centred design.

Note: 1.

ISO 9241 includes standards related to

a. Software ergonomics;

b. The human-centred design process;

c. Displays and display related hardware;

d. Physical input devices;

e. Workplace ergonomics;

f. Environment ergonomics;

g. Control centres


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