Microsoft Exam MB-210 Topic 2 Question 93 Discussion

Actual exam question for Microsoft's MB-210 exam

Question #: 93
Topic #: 2

A company is using Relationship Analytics. The company emails customers three times a month.

To increase customer loyalty, the company is adding a policy that requires sales representatives to meet with customers two times a quarter as well.

You need to update the settings.

What should you configure?

AHealth score

BTalking points

CCommunication frequency

DConversation intelligence

Show Suggested Answer

Suggested Answer: C

by Na at Apr 28, 2024, 03:28 AM

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Talia

6 months ago

So, final answer should be C) Communication frequency?

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Judy

6 months ago

Health score is important, but the question emphasizes the number of interactions. So, communication frequency makes sense.

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Latosha

6 months ago

Good point. But shouldn’t we also consider health score? It monitors overall relationship quality.

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Alica

7 months ago

Agreed. Communication frequency seems relevant. It’s about how often we touch base with customers.

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Wilda

7 months ago

Hmm, it feels like we should focus on frequency of interactions.

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Talia

7 months ago

Given the company's practice, what should we configure under Relationship Analytics?

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