Microsoft Exam MB-240 Topic 5 Question 56 Discussion

Actual exam question for Microsoft's MB-240 exam

Question #: 56
Topic #: 5

You are implementing a Microsoft Dynamics 365 Field Service solution for a client

The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should not be stored directly on the work order. It should only be visible when the Customer Asset is selected.

Solution:

1. Create a quick view form on the Customer Asset.

2. Add the Parent Asset and Master Asset to the new quick view form.

3. Add the Customer Asset quick view form to the work order.

4. Publish the customizations.

Does this meet the goal?

AYes

BNo

Show Suggested Answer

Suggested Answer: A

by Donte at Mar 06, 2024, 01:40 PM

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Fabiola

6 months ago

Having them on the quick view form might actually be more user-friendly for the client.

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Tegan

6 months ago

I'm not sure, maybe having the assets directly on the work order would be more efficient.

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Natalie

7 months ago

I see your point, but having them on the quick view form makes it easier to access.

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Brittney

7 months ago

But wouldn't it be better to link the assets directly to the work order?

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Fabiola

7 months ago

I agree with Natalie, adding the assets to the quick view form is a good idea.

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Natalie

7 months ago

I think the proposed solution meets the goal.

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Von

8 months ago

Well, beggars can't be choosers, right? At least this way the work order itself stays nice and clean. Plus, who knows, maybe the client will actually appreciate the elegance of the solution. Stranger things have happened!

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Xuan

8 months ago

Haha, I'm already imagining the client's reaction when they see this solution - 'So you're telling me I have to click *two* extra times just to see some basic asset info? Talk about user-friendly!'

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Linwood

8 months ago

Definitely, the goal is to make the system more user-friendly in the long run.

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Yesenia

8 months ago

So true! It's important for the client to have a clear view of all related assets.

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Lang

8 months ago

Exactly! It's all about organizing the information in a more efficient way.

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Stephaine

8 months ago

Yes, the new quick view form will help streamline the process.

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Pearly

8 months ago

Haha, don't worry! The extra clicks will be worth it for the improved visibility.

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King

8 months ago

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Malinda

8 months ago

I agree, the solution looks good. The only potential gotcha I see is making sure the quick view form is actually showing the right data - we'd need to test that the Parent Asset and Master Asset fields are correctly populated when the Customer Asset is selected on the work order.

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Emelda

8 months ago

Hmm, this seems like a pretty straightforward solution to me. The key requirements were to display the Parent Asset and Master Asset data without storing it directly on the work order, and this solution does that by leveraging the quick view form on the Customer Asset. I'd say this meets the goal nicely.

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