Ah, I see what you mean. I was initially leaning towards option C, since the operating system is usually managed by the cloud provider. But you both make a good point - the customer is responsible for managing their own accounts and identities.
I agree with Josefa. In a SaaS model, the cloud provider is responsible for the underlying infrastructure, including the operating system and network controls. Customers really only have control over the applications and their user accounts.
Hmm, this is a tricky one. I think the key here is understanding the shared responsibility model in the SaaS cloud services model. Customers are responsible for managing their own accounts and identities, which would make option D the correct answer.
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