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Microsoft MB-260 Exam Questions

Exam Name: Microsoft Dynamics 365 Customer Insights (Data) Specialist
Exam Code: MB-260
Related Certification(s): Microsoft Dynamics 365 Certification
Certification Provider: Microsoft
Number of MB-260 practice questions in our database: 118 (updated: Dec. 11, 2024)
Expected MB-260 Exam Topics, as suggested by Microsoft :
  • Topic 1: Describe the process for consuming engagement insights data in audience insights/ Describe use cases for audience insights
  • Topic 2: Differentiate between low, medium, high, exact, and custom precision methods/ Analyze Customer Insights data by using Azure Synapse Analytics
  • Topic 3: Differentiate between system refreshes and data source refreshes/ Describe use cases for creating reports by using Customer Insights
  • Topic 4: Select Customer Insights entities and attributes for matching/ Resolve data inconsistencies, unexpected or null values, and data quality issues
  • Topic 5: Trigger refreshes by using Power Automate or the Customer Insights API/ Determine whether to use the managed data lake or an organization’s data lake
  • Topic 6: Identify capabilities and limitations for scheduled refreshes/ Describe use cases for extending Customer Insights by using Microsoft Power Platform components
  • Topic 7: Create activities by using a new or existing relationship/ Differentiate between audience insights and engagement insights
  • Topic 8: Configure scheduled refreshes and on-demand refreshes/ Describe use cases for Customer Insights APIs
  • Topic 9: Identify data sources that support incremental updates/ Configure and evaluate the customer churn models, including the transactional churn and subscription churn models
  • Topic 10: describe prerequisites for using custom Azure Machine Learning models in Customer Insights/ Describe methods for creating segments, including blank segments
  • Topic 11: Identify permissions required to implement the Customer Card Add-in for Dynamics 365 apps/ Create a segment from customer profiles, measures, or AI predictions
  • Topic 12: Differentiate trial and production environments/ Configure and evaluate the product recommendation model
  • Topic 13: Display Customer Insights data from within Dynamics 365 apps/ Transform, cleanse, and load data by using Power Query
Disscuss Microsoft MB-260 Topics, Questions or Ask Anything Related

Ressie

4 days ago
I am delighted to have passed the Microsoft Dynamics 365 Customer Insights exam, and the Pass4Success practice questions were a key part of my success. One question that stumped me was about implementing AI predictions in Customer Insights. It asked how to configure a predictive model to forecast customer churn. I wasn't confident in my response, but I still passed.
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Aliza

18 days ago
Couldn't have passed the D365 Customer Insights exam without Pass4Success. Their questions were invaluable.
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Selma

19 days ago
Passing the Microsoft Dynamics 365 Customer Insights exam was a milestone for me, and the Pass4Success practice questions played a crucial role. A challenging question was about designing Customer Insights solutions. It asked how to create a solution that integrates with existing business processes and systems. I wasn't entirely sure of my answer, but I managed to pass.
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Jody

1 months ago
I passed the Microsoft Dynamics 365 Customer Insights exam, and the practice questions from Pass4Success were incredibly useful. One question that I found difficult was about administering Customer Insights. It asked about the best practices for managing user roles and permissions within the platform. I had to guess on some parts, but I still passed.
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Blondell

2 months ago
Tough exam, but Pass4Success made prep so much easier. Passed with flying colors!
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Felice

2 months ago
Successfully passing the Microsoft Dynamics 365 Customer Insights exam was a great experience, and the Pass4Success practice questions were a big help. There was a question about configuring third-party connections that asked how to set up a connection to an external CRM system. I wasn't entirely sure about the configuration details, but I still managed to pass.
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Lettie

2 months ago
I am thrilled to have passed the Microsoft Dynamics 365 Customer Insights exam, and I owe a lot to the Pass4Success practice questions. One challenging question was about configuring measures and segments. It asked how to define a measure to track customer engagement over time. I had to think hard about the correct approach, but I managed to answer it.
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Laura

2 months ago
Aced the Microsoft Certified: D365 Customer Insights (Data) Specialist exam. Pass4Success materials were a huge help!
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Bambi

3 months ago
Familiarize yourself with the process of creating and managing measures in Customer Insights. This came up in several technical questions.
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Yan

3 months ago
Passing the Microsoft Dynamics 365 Customer Insights exam was a significant achievement for me, thanks to the practice questions from Pass4Success. There was a tricky question on creating customer profiles by unifying data from multiple sources. It asked how to handle conflicting data points from different sources when creating a unified profile. I wasn't completely confident in my answer, but I still passed.
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Tatum

3 months ago
Finally, don't forget to study customer feedback analysis using CI. The exam tested my ability to derive actionable insights from customer sentiment data.
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Jonelle

3 months ago
I recently passed the Microsoft Dynamics 365 Customer Insights (Data) Specialist exam, and the Pass4Success practice questions were instrumental in my preparation. One question that stood out to me was about the process of ingesting data into Customer Insights. It asked about the steps involved in connecting to a data source and configuring the data ingestion process. I was unsure about the exact sequence of steps, but I managed to get through it.
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Audry

3 months ago
Just passed the Dynamics 365 Customer Insights exam! Thanks Pass4Success for the spot-on practice questions.
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Cherelle

4 months ago
Passing the Microsoft Dynamics 365 Customer Insights (Data) Specialist exam was a great achievement for me, and I attribute my success to the practice questions from Pass4Success. The exam covered topics such as differentiating between precision methods and analyzing Customer Insights data with Azure Synapse Analytics. One question that I found tricky was related to use cases for audience insights. Despite my initial hesitation, I was able to pass the exam.
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Mertie

5 months ago
Successfully cleared the Dynamics 365 Customer Insights exam! Pass4Success's questions matched the real test closely. Thanks for the quick prep!
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Gail

5 months ago
I'm grateful to Pass4Success for their comprehensive study materials. They were instrumental in helping me pass this challenging exam.
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Tegan

5 months ago
My exam experience for the Microsoft Dynamics 365 Customer Insights (Data) Specialist exam was successful, thanks to the practice questions provided by Pass4Success. The exam included topics like use cases for audience insights and analyzing Customer Insights data with Azure Synapse Analytics. One question that challenged me was about the process for consuming engagement insights data in audience insights. Despite some uncertainty, I managed to pass the exam.
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Arlene

5 months ago
Pass4Success's practice tests were spot-on. They really helped me grasp these concepts quickly.
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Regenia

5 months ago
Passed the Microsoft Customer Insights exam with flying colors! Pass4Success's focused content made all the difference. Thank you for the concise prep!
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Nidia

5 months ago
Thrilled to have passed the Customer Insights exam! Pass4Success's materials were invaluable. Grateful for the time-saving, relevant practice questions.
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Theola

6 months ago
Aced the Dynamics 365 Customer Insights exam! Pass4Success's practice tests were crucial. Appreciate the relevant questions for quick preparation!
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Sharmaine

6 months ago
Thanks to Pass4Success for providing relevant exam questions. Their materials helped me prepare efficiently for this complex exam.
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Rima

6 months ago
I recently passed the Microsoft Dynamics 365 Customer Insights (Data) Specialist exam with the help of Pass4Success practice questions. The exam covered topics such as consuming engagement insights data in audience insights and analyzing Customer Insights data using Azure Synapse Analytics. One question that stood out to me was related to differentiating between low, medium, high, exact, and custom precision methods. Despite being unsure of the answer at first, I was able to pass the exam.
upvoted 0 times
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Wynell

7 months ago
Just passed the Microsoft Dynamics 365 Customer Insights exam! Pass4Success's practice questions were spot-on. Thanks for helping me prepare efficiently!
upvoted 0 times
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Free Microsoft MB-260 Exam Actual Questions

Note: Premium Questions for MB-260 were last updated On Dec. 11, 2024 (see below)

Question #1

You are setting up a new Dynamics 365 Customer Insights - Data environment and want to connect a Microsoft Dataverse environment. While trying to connect, you receive the error This CDS organization is already attached to another Customer Insights - Data instance You need to resolve the issue and ensure you can connect the new Customer Insights - Data environment to the Dataverse.

Solution: In the Dataverse. go the Settings menu of Dynamics 365 Customer Insights - Journeys, select the Customer Insights connector and disconnect the connection.

Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: A

Question #2

Your data analytics team wants to create a custom machine learning model to predict whether a customer will purchase a particular product.

You need to explain what is required for integrating a custom model with Microsoft Dynamics 36S Customer Insights. Which two requirements should you tell them? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution
Correct Answer: A, C

Question #3

Your company uses Microsoft Dynamics 365 Customer Insights - Data as the Customer Data Platform.

The marketing team needs to know the total amount the customer has spent. The order lines are linked to a profile as part of the point-of-sale data source and through their loyalty ID.

Which function should you select in order to create this insight when creating a measure?

Reveal Solution Hide Solution
Correct Answer: C

Question #4

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company's IT department has a CSV file stored on one of their Shared Documents folders within their Microsoft SharePoint sites. The data from the CSV file is ingested into Dynamics 365 Customer Insights - Data.

The file contains a row header and columns of different types, such as quantities and prices. The file also contains some rows with a high proportion of nulls.

You need to clean and transform the data in Customer Insights - Data to be ready for unification.

Solution: Define column types to be appropriate field types, and name the query. Create a full name and full address columns by merging the appropriate columns if they exist. Select Next and your data is now ready for unification.

Does This meet the goal?

Reveal Solution Hide Solution
Correct Answer: B

Question #5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company's IT department has a CSV file stored on one of their Shared Documents folders within their Microsoft SharePoint sites. The data from the CSV file is ingested into Dynamics 365 Customer Insights - Data.

The file contains a row header and columns of different types, such as quantities and prices. The file also contains some rows with a high proportion of nulls.

You need to clean and transform the data in Customer Insights - Data to be ready for unification.

Solution: Remove any rows where the primary key is missing, delete any leading or trailing zeros on the primary key, and name the query. Select Next and your data is now ready for unification.

Does This meet the goal?

Reveal Solution Hide Solution
Correct Answer: B


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