NAHQ Exam CPHQ Topic 1 Question 60 Discussion

Actual exam question for NAHQ's CPHQ exam

Question #: 60
Topic #: 1

Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger. Resistance to lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of commitment to high-quality, patient entered care. Most of the resistance comes in any two forms:

APeople resistance

BArguments about patients

CData resistance

DNone of these

Show Suggested Answer

Suggested Answer: A, B

by Miesha at Jul 10, 2024, 09:12 PM

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Emelda

4 months ago

Ooh, I've got a good one - how about 'E) Sarcastic comments from exam proctors'? That's probably the most common form of resistance to honest criticism in my experience.

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Kiley

4 months ago

Yeah, it can be really frustrating when someone is being sarcastic instead of giving constructive feedback.

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Shenika

4 months ago

That's a good point, sarcastic comments can definitely make it harder to accept criticism.

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Chuck

4 months ago

D. None of these. Clearly, the correct answer is People resistance. Who cares about data or patients when you can just get defensive?

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Lauran

4 months ago

I'm going with B. Arguments about patients are a common defense mechanism when faced with criticism about the quality of care.

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Jamey

3 months ago

I agree with Jamey, I also think it's A. People resistance is a natural reaction to criticism.

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Alaine

4 months ago

I disagree, I believe it's A. People resistance is the main form of resistance in these situations.

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Kimberely

4 months ago

I think it's C. Data resistance is a big factor when it comes to accepting criticism.

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Ranee

4 months ago

I think the answer is C. Data resistance is a common form of resistance to honest criticism, as people often try to dispute the data or its interpretation.

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Lai

3 months ago

True, being open to feedback, even if it's difficult to hear, is crucial for professional growth and providing better care.

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Lacey

3 months ago

Sometimes it's hard to separate emotions from data when receiving criticism, but it's important to focus on the facts.

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Trinidad

4 months ago

I agree, data resistance can be a major barrier to accepting feedback and improving patient care.

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Bernadine

4 months ago

I think the answer is C. Data resistance is a common form of resistance to honest criticism, as people often try to dispute the data or its interpretation.

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