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NAHQ Exam CPHQ Topic 3 Question 53 Discussion

Actual exam question for NAHQ's CPHQ exam
Question #: 53
Topic #: 3
[All CPHQ Questions]

Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger. Resistance to lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of commitment to high-quality, patient entered care. Most of the resistance comes in any two forms:

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Suggested Answer: A, B

Contribute your Thoughts:

Ahmed
7 months ago
I believe most resistance comes from data, as it can be hard to accept numbers that don't align with our expectations.
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Amber
7 months ago
Yeah, it's important to remember that resistance doesn't always mean you're not committed to quality care.
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Theola
7 months ago
I think some resistance is natural, as no one likes to feel like they've fallen short.
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Shad
7 months ago
I agree, it can be tough to hear negative feedback, especially from close ones.
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Phung
7 months ago
I find it so difficult to accept honest criticism, especially from someone I know.
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Lemuel
8 months ago
That's true, sometimes disagreements about patient care can lead to resistance as well.
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Clorinda
8 months ago
But isn't there also resistance from arguments about patients?
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Winfred
8 months ago
I agree, people can be resistant to accepting data that doesn't align with their expectations.
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Lemuel
8 months ago
I think the resistance mainly comes from data resistance.
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