Your customer installed the shelf firmware for their NS224 shelf over a week ago, and the firmware has not upgraded on shelf 1 module B. The customer wants to know what the next steps would be to get the firmware upgraded after verifying that the shelf firmware is indeed loaded onto the system.
Which step would you perform to complete the firmware upgrade?
The question refers to a scenario where the shelf firmware for an NS224 shelf has not been upgraded on one of the NVMe shelf modules (NSM) after a week of installation.
Reseating the NSM triggers the firmware update and also resets the NSM's state3.
The other options are not correct, because:
C)Power cycling the shelf will disrupt the I/O operations and may cause data loss or corruption4.
NS224 NVMe drive shelf overview - NetApp
Shelf firmware update process - NetApp
Module firmware upgrade stuck on NS224 shelf - NetApp Knowledge Base
Power cycle a disk shelf - NetApp
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