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Netskope Exam NSK200 Topic 1 Question 3 Discussion

Actual exam question for Netskope's NSK200 exam
Question #: 3
Topic #: 1
[All NSK200 Questions]

You notice that your Netskope client icon has a red dot and see "Disabled due to error" when hovering the mouse over the icon. What are two reasons for this message? (Choose two.)

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Suggested Answer: A, C

Two reasons for the message ''Disabled due to error'' when hovering the mouse over the Netskope client icon are A. The client service is manually stopped and C. The client health check has failed. The client service is a background process that runs the Netskope client on the user's device and communicates with the Netskope cloud.If the client service is manually stopped by the user or by another program, the Netskope client will be disabled and show a red dot on the icon1. The client health check is a feature that monitors the status of the Netskope client and performs self-repair actions if any issues are detected. If the client health check has failed, it means that the Netskope client has encountered a critical error that cannot be fixed automatically, such as corrupted files or registry entries.In this case, the Netskope client will be disabled and show a red dot on the icon2. Therefore, options A and C are correct and the other options are incorrect.Reference:Troubleshooting Netskope Client - Netskope Knowledge Portal,Client Health Check - Netskope Knowledge Portal


by Stephen at Nov 23, 2023, 03:17 AM

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Claribel
8 months ago
Haha, I bet someone just unplugged the Netskope client by 'accident' and is now trying to figure out how to blame it on something else. Classic IT move right there.
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Cordelia
8 months ago
I'm leaning towards the client service being manually stopped as the main culprit here. That would definitely cause the disabled status. The health check failing is another good possibility too.
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Ernest
8 months ago
Yeah, I agree those seem like the most likely reasons. The steering exceptions being incorrect or the traffic being directed over IPsec don't really fit the description of the issue. Though I suppose the IPsec one could be possible if there's some kind of configuration problem there.
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Carissa
8 months ago
C) The client health check has failed.
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Flo
8 months ago
A) The client service is manually stopped.
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Carline
8 months ago
Hmm, this is an interesting question. The red dot and 'Disabled due to error' message definitely sounds like there's a problem with the Netskope client. I'm guessing it could be due to the client service being manually stopped or the client health check failing.
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