A developer is building a Blueprint that deploys a Redhat Enterprint Linux VM on vSphere. During the testing of the Blueprint to prepare it for users, it is discovered that the App deployment fails with the error.
What is the cause of this errors?
The error message indicates that customization of the guest operating system is not supported. This issue often arises because open-vm-tools is not installed or not running on the Redhat Enterprise Linux VM. open-vm-tools is necessary for vSphere to perform guest customization tasks, such as setting the hostname, IP configuration, and other initialization tasks.
Nutanix documentation on Guest Customization Requirements.
VMware documentation on Installing Open VM Tools.
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