Oracle Exam 1Z0-1037 Topic 11 Question 19 Discussion

Actual exam question for Oracle's 1Z0-1037 exam

Question #: 19
Topic #: 11

Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.

Your client wants to reduce the number of incidents to 100.

Which action should you perform?

ADelete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.

BActivate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.

CIn the Platinum SLA modify the total incident count to 100 and save it.

DRename the Platinum SLA, change the total incident value to 100, and save it.

Show Suggested Answer

Suggested Answer: C

After you define an SLA policy, you might need to view it, modify it, disable it, duplicate it, or delete it.

To Modify an SLA Policy

References:

by Valentin at May 03, 2022, 08:43 PM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!