Oracle Exam 1Z0-1038-22 Topic 2 Question 11 Discussion

Actual exam question for Oracle's 1Z0-1038-22 exam

Question #: 11
Topic #: 2

Your customer has created a new script and deployed it to the agents in the call center within incident workflows. However, the script hangs on execution.

Identify two reasons for this.

AThe agents are not able to get to the pages where they can end the script.

BThe script beginning and ending buttons are not enabled for the script pages.

CNo exit or finished event is being triggered on the script pages.

DNo return events are listed in the incident workflow for the script to use.

Show Suggested Answer

Suggested Answer: C, D

by Kanisha at Oct 25, 2022, 06:38 AM

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