A benefits consultant implemented a plan for life insurance with the following options:
1. Option 1: Employee only
2. Option 2: Employee plus spouse
The company wants the plan to be rolled out to all the employees. Therefore, the benefits consultant enabled the Assign on Default button for Option 1.They forgot that some employees may not want to enroll into the plan even though they are eligible.
Where did the benefits consultant go wrong with the implementation?
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