Oracle Exam 1Z0-1064-20 Topic 11 Question 5 Discussion

Actual exam question for Oracle's 1Z0-1064-20 exam

Question #: 5
Topic #: 11

Your customer has asked to investigate a possible bug in their Engagement Cloud Knowledge Base. Users are authoring and publishing articles but these articles are not visible to other users even though the visibility for every article is set to all users.

What could be causing this behavior?

AAuthors need to make their articles available in order to set them as favorites, so other users can be notified as the articles are updated.

BArticles are available to users only after the application updates the knowledge base search index. This happens at regular intervals and there might be some elapsed time before the search index is updated.

CThere is a configuration failure in the publishing task. A user provisioned as ''Knowledge Manager'' must ensure that the ''automatic refresh for articles'' option is set to ''Yes'' from the ''Manage Administrator Profile Values'' task.

DUsers that want to see immediate updates to articles must have the article in their favorites, so that it is identified as a document of interest and the user will be informed that there has been an update published.

Show Suggested Answer

Suggested Answer: B

by Chaya at May 08, 2022, 04:09 AM

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