Oracle Exam 1Z0-1064-22 Topic 5 Question 4 Discussion

Actual exam question for Oracle's 1Z0-1064-22 exam

Question #: 4
Topic #: 5

You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.

What will be the expected result in the assignment of a queue for these service requests?

AAn error will occur; no queue is assigned to the service request.

BThe queue defined in the first evaluated rule is always assigned to the service request.

CThe queue defined by default is the one assigned to the service request.

DThe service request assignment will be unpredictable.

Show Suggested Answer

Suggested Answer: B

by Paris at Jul 22, 2022, 10:00 AM

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