Oracle Exam 1Z0-1064 Topic 5 Question 4 Discussion

Actual exam question for Oracle's 1Z0-1064 exam

Question #: 4
Topic #: 5

You have enabled email acknowledgement and have created a corresponding template. The acknowledgement e-mail is sent, but there is some standard text appended to the email that is not part of the template:

Standard text appended:

''Your request has been received and is being reviewed by our support staff. The reference number for your service request is: SR0000003006. (SVC-5295081)

Thank you for your patience. If you would like to communicate further about the service request, you can reply to this email and send it to the email address: nnn-test.fa.extservice.incoming.2@oracle.com. {# #SR0000003056# #}''

Which statement is true?

AYou can completely eliminate the standard text appended by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.

BYou have to edit the e-mail template and add HTML code to customize the standard text section.

CYou can eliminate part of the standard message, but cannot remove the User Details section, by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.

DYou cannot completely remove the appended message text but you can edit the appended text by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.

Show Suggested Answer

Suggested Answer: C

by Kenneth at May 05, 2022, 08:25 AM

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