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Oracle 1Z0-325 Exam Questions
- Oracle Cloud Certifications
- Oracle Customer Experience (SaaS - CX) SaaS - CX Certifications
- Topic 1: Application Appearance Create and implement Workspaces Create and implement Navigation Sets Create Customizable Menus Create Agent Workflows Create Agent scripts within the Scripts Explorer Staff Management Create Profiles Create Staff Acco
Free Oracle 1Z0-325 Exam Actual Questions
Note: Premium Questions for 1Z0-325 were last updated On 28-09-2020 (see below)
Identify the seven data types that are available as custom fields. (Choose seven.)
Which three statements are true about the Oracle Service Cloud File menu? (Choose three.)
You are updating the ''Salesman'' profile in a site where a new custom object has been created called CO.Salesman.
Your customer has requested their salesmen update records in this Custom Object from the agent desktop.
What two settings in the ''Salesman'' profile have to be updated to allow them this access? (Choose two.)
Your customer is using standard statuses, status types, and the standard agent ''My Inbox'' report.
Which two incident status types will show up in the agent's ''My Inbox'' report? (Choose two.)
In every incident created there is an ''Initial Response Due Date'' which is set automatically.
Based on the above Response Requirements what two items will define the ''Initial Response Due Date''?
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